- Invoicing and Payment
Course fees are due within 10 days of course booking or
as stated on the invoice.
TechStream Solutions reserves the right to require
payment at time of booking by any other payment method.
TechStream may require that these payment details be
provided by phone or via our website.
Cancellations and transfers are subject to the terms and
conditions outlined below.
If payment of a course fee has not been received within
the stated period, an enrolment may be cancelled. An
enrolled participant will always be notified prior to this
occurring.
If a purchase order is provided the terms and conditions
contained in the invoice override the terms and conditions
specified in that purchase order.
Course bookings are made on a per seat basis. The
participant names provided at the time of booking are for
our own administrative use only.
Where an account remains overdue for over 90 days
TechStream reserves the right to list that
company/individual or client's details on our defaulting
client’s web page.
- Cancellations
Cancellations will not be accepted once we receive
cleared funds into our account and the registration fee
(£500) is non-refundable.
If a cancellation is made less than 10 working days prior
to the commencement of a course, no refund is applicable.
However a transfer to another scheduled course is
acceptable, but this transfer must be arranged at the time
of cancellation. Standard transfer fees will apply.
If no notification is received and there is non
attendance at the course, no refund will be made.
- Non Attendance
If a delegate fails to attend a course, course fees will
not be refunded or allocated to another program.
If the nominated delegate is unable to attend a scheduled
course or part of a course, substitute participants are
always welcome to attend.
- Missed days
If a participant fails to attend a single day of a multi
day course, then that participant may attend an alternate
course to make up the missed days. This is subject to seat
availability on the course.
A daily fee to be determined will be charged for any days
made up at an alternate course.
- General
TechStream Solutions Ltd reserves the right to cancel,
postpone or re-schedule courses due to low enrolments or
unforeseen circumstances.
TechStream Solutions Ltd reserves the right to change
course fees, dates, content, speakers or method of
presentation at its discretion.
Where a refund is due to a participant a full refund
cheque will be sent within thirty days.
If a course is overbooked, delegates who have paid prior
to the course commencement will be given priority.
- Privacy
TechStream Solutions Ltd does not sell or rent its member
and client details to other organizations. The information
collected on the enrolment form is for the purposes of
processing your registration, creating and maintaining
participant records, keeping you informed of upcoming events
and products and assisting us in improving our service to
you. Please contact us with any enquiries you may have in
relation to this matter.
These terms and conditions supersede
all previous terms and conditions issued.
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